Refund policy
My Store – Return and Refund Policy
At My Store, we want you to be completely satisfied with your purchase. If you are not happy with your order, we're here to help.
Returns
- You have 30 days from the date of purchase to return an item.
- Items must be unused, in the same condition that you received them, and in the original packaging.
- To initiate a return, please contact us at syedsajjadllc@gmail.com with your order number and reason for return.
Refunds
- Once we receive and inspect your returned item, we will notify you of the approval or rejection of your refund.
- If approved, your refund will be processed and a credit will automatically be applied to your original method of payment within 5–10 business days.
Non-Returnable Items
- Sale or clearance items
- Downloadable digital products
- Gift cards
Exchanges
- We only replace items if they are defective or damaged. To request an exchange, email us at syedsajjadllc@gmail.com.
Contact Us My Store | Texas 75201, United States | syedsajjadllc@gmail.com