Refund policy
Return & Refund Policy
Thank you for shopping with My Store.
We want you to be satisfied with your purchase. If you are not completely happy, you may request a return within 30 days of receiving your order.
Eligibility
Item must be unused and in its original condition.
Item must be returned in its original packaging.
Proof of purchase is required.
Non-Returnable Items
Opened skincare and beauty products.
Used perfumes.
Personalized or customized items.
Gift cards.
Refunds
After we receive and inspect your return, we will notify you of the refund status. Approved refunds are issued to the original payment method within 5–10 business days.
Damaged or Incorrect Items
If your order arrives damaged or you receive the wrong item, contact us within 48 hours of delivery.